Question 1

How do I book a lesson?

Accepted Answer

Browse tutors on the Find Tutors page, pick a time that works for you, and complete the booking. You'll receive a confirmation with the session details.

Question 2

Can I reschedule or cancel a lesson?

Accepted Answer

Yes — you can reschedule or cancel for free up to 6 hours before the session starts. Just go to My Lessons and click the reschedule/cancel option.

Question 3

How do online lessons work?

Accepted Answer

Lessons happen over Google Meet. After booking, you'll see a Join button in My Lessons when it's time. Just click it to join your tutor.

Question 4

What if I'm not happy with my tutor?

Accepted Answer

We offer a free tutor replacement. If your first session isn't a match, we'll pair you with a new tutor at no extra cost.

Question 5

How do payments work?

Accepted Answer

We accept all major payment methods through Razorpay — UPI, cards, net banking, and wallets. Payments are secure and processed instantly.

Question 6

Can I get a refund?

Accepted Answer

If you're unsatisfied with a session, reach out to us within 24 hours. We'll review and process eligible refunds promptly.

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